Call Facebook Support
Call Facebook Support
Approach 1: Using Facebook Resources
1. Open the Facebook Help Center page. If you aren't already logged into Facebook, you'll require click the Log In button in the top right edge of the page to enter your Facebook email address as well as password.
2. Evaluation the alternatives toolbar. This is at the top of the screen, straight beneath the search bar-- you'll have to drag your mouse cursor over each alternative to watch its subsections. Your options consist of the following:
- Using Facebook - This section of the Help Center covers fundamental Facebook capability, consisting of how-tos on friending, messaging, and account creation.
- Managing Your Account - Covers things such as your login as well as your profile settings.
- Privacy and also Safety and security - Addresses account protection, unfriending individuals, and hacked/fake accounts.
- Plans and also Coverage - Covers fundamental reporting (abuse, spam, etc.) as well as managing a deceases person's Facebook account and also reporting hacked or phony accounts.
- You can likewise check out the "Questions You May Have" and also "Popular Topics" sections on this page, given that they cover common concerns and also grievances.
3. Select a pertinent section. As an example, if you're having a trouble with an impostor account, you 'd choose the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Evaluation added choices. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will raise a series of steps that clarify ways to correct your circumstance.
- As an example, Facebook advises managing an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, after that complying with the on-screen instructions.
5. Use the search bar to accelerate your process. To do this, simply click on the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - as well as key in a few words connected to your problem. You ought to see several pointers pop up in a drop-down menu listed below the search bar.
- For instance, you might type in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar here only connect to Facebook's pre-written short articles-- if you're searching for an answer to a certain problem not covered in the Help Center, miss ahead to the Community page.
6. Open the Ads Help Center page. If your company or page is having concerns with ads, your questions are generally addressed in this area.
- To delve into marketing, you'll want to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you cannot find your current problem provided anywhere in the Help Center, your best option is to try to find it in the community forums below.
- You'll see a search bar on top of this page-- you can search for subjects (e.g., disabled accounts) from here.
Approach 2: Submitting a Problem through the Bbb
1. Open Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This is on the reduced best side of the website beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Certification Questions type. Right here, you'll have to click the "Yes" or "No" checkbox for each of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin completing the kind once more.
6. Click Proceed. If you wish to change the language of the following types, you should initially click the "Select Language" bar in the leading left edge of the display then click your favored language.
7. Submit the problem kind. This will differ from one person to another based on one's individual info and also the nature of one's issue, yet make certain to be as detailed as feasible when filling in this type. You ought to consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Await an e-mail to show up. Facebook operates on West Shore time, so expect your e-mail to show up accordingly within 3 to 5 organisation days.
Approach 3: Submitting an Allure for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't currently handicapped), you won't have the ability to submit an allure.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You could likewise utilize a contact number here.
4. Key in your full name. See to it the name provided below directly matches the name on your account.
5. Click Choose Files. You'll additionally have to submit a picture of an ID-- be it a vehicle driver's license, a permit, or a passport photo.
- If you do not have an image of your ID offered, take one now and also send it to on your own using email so you could download it to your desktop computer.
6. Click a file location. As an example, you might click Desktop right here.
7. Click your ID photo. This will submit it to the Facebook kind.
8. Type details right into the "Additional Info" box. This is the room in which you can warrant the reactivation of your account. Consider consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for evaluation. Please note that you may not obtain a response for numerous days.
- If you do not obtain a feedback within a week, try resubmitting your kind.
Approach 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is below the "Password" area in the leading right corner of your screen.
3. Enter your name, e-mail address, or contact number. Make certain you can access whichever platform you choose to opt for.
4. Hit Enter.
5. Click Continue.
6. Check your preferred tool of communication for a code. For example, if you noted your phone number, you need to get a text with a code.
- If you choose e-mail, check your Spam folder.
7. Type your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You could additionally choose to log out of your account on all gadgets if you think your account has been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has actually successfully been reset across all Facebook platforms (e.g., mobile and desktop alike).