Contact Facebook Legal Department
Contact Facebook Legal Department
Approach 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you aren't already logged into Facebook, you'll require click the Log In button in the top right edge of the page to enter your Facebook email address and password.
2. Testimonial the alternatives toolbar. This goes to the top of the screen, straight beneath the search bar-- you'll need to drag your mouse cursor over each alternative to view its subsections. Your choices include the following:
- Utilizing Facebook - This area of the Help Center covers standard Facebook functionality, consisting of how-tos on friending, messaging, as well as account creation.
- Handling Your Account - Covers items such as your login as well as your profile settings.
- Personal privacy as well as Safety - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.
- Plans and also Coverage - Covers standard reporting (abuse, spam, etc.) as well as handling a deceases individual's Facebook account and reporting hacked or fake accounts.
- You could also check out the "Questions You May Have" and also "Popular Topics" areas on this page, considering that they cover usual concerns and grievances.
3. Select a relevant section. As an example, if you're having a trouble with an impostor account, you would certainly select the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Evaluation added options. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a collection of actions that clarify ways to fix your scenario.
- For example, Facebook advises taking care of an impostor account by mosting likely to the account's profile page, clicking ..., as well as clicking Report, after that following the on-screen guidelines.
5. Make use of the search bar to accelerate your process. To do this, merely click on the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as type in a couple of words associated with your complaint. You must see numerous suggestions turn up in a drop-down menu listed below the search bar.
- For example, you might key in "impostor account", after that click the "How do I report an account for impersonation?" result.
- The search bar here just connect to Facebook's pre-written posts-- if you're searching for a response to a particular issue not covered in the Help Center, avoid in advance to the Community page.
6. Open the Ads Help Center page. If your organisation or page is having issues with ads, your concerns are usually resolved in this section.
- To look into advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For troubles with advertising, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can not discover your current trouble detailed anywhere in the Help Center, your best bet is to search for it in the community forums here.
- You'll see a search bar on top of this page-- you could seek out topics (e.g., disabled accounts) from here.
Technique 2: Submitting an Issue through the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This gets on the lower right side of the web page beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Submit the Qualification Questions kind. Below, you'll have to click the "Yes" or "No" checkbox for every of the complying with inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to begin submitting the kind once again.
6. Click Proceed. If you wish to change the language of the following forms, you should first click the "Select Language" bar in the leading left corner of the display then click your recommended language.
7. Fill in the issue type. This will vary from person to person based upon one's personal info and the nature of one's grievance, however make certain to be as extensive as possible when filling in this type. You need to consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Await an email to arrive. Facebook operates West Shore time, so anticipate your e-mail to arrive appropriately within 3 to 5 business days.
Method 3: Submitting an Allure for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really presently disabled), you will not have the ability to send an allure.
2. Click the "submit an appeal" web link. This is towards the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You could additionally use a contact number below.
4. Enter your complete name. Ensure the name listed below directly matches the name on your account.
5. Click Choose Files. You'll also should submit a photo of an ID-- be it a motorist's certificate, an authorization, or a passport photo.
- If you do not have a picture of your ID available, take one now and also send it to on your own by means of e-mail so you can download it to your desktop computer.
6. Click on a file location. For example, you might click Desktop right here.
7. Click your ID image. This will upload it to the Facebook type.
8. Type information right into the "Additional Info" box. This is the area where you could validate the resurgence of your account. Take into consideration including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for review. Please keep in mind that you could not receive a feedback for numerous days.
- If you don't get a response within a week, attempt resubmitting your kind.
Approach 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" area in the top right edge of your screen.
3. Key in your name, email address, or contact number. Make certain you could access whichever platform you prefer to select.
4. Hit Enter.
5. Click Continue.
6. Check your chosen medium of interaction for a code. For example, if you provided your telephone number, you must get a message with a code.
- If you select email, check your Spam folder.
7. Type your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could additionally prefer to log out of your account on all gadgets if you think your account has been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has successfully been reset across all Facebook systems (e.g., mobile as well as desktop alike).