Facebook Customer Support Phone Number
Facebook Customer Support Phone Number
Method 1: Utilizing Facebook Resources
1. Open the Facebook Help Center website. If you aren't currently logged into Facebook, you'll need click the Log In button in the leading right corner of the page to enter your Facebook e-mail address as well as password.
2. Testimonial the alternatives toolbar. This goes to the top of the screen, straight beneath the search bar-- you'll have to drag your mouse arrow over each alternative to watch its subsections. Your alternatives consist of the following:
- Using Facebook - This area of the Help Center covers standard Facebook performance, including how-tos on friending, messaging, and account production.
- Managing Your Account - Covers products such as your login as well as your profile settings.
- Personal privacy and Safety and security - Addresses account protection, unfriending individuals, as well as hacked/fake accounts.
- Policies and also Reporting - Covers basic reporting (misuse, spam, etc.) in addition to handling a deceases person's Facebook account as well as reporting hacked or fake accounts.
- You can likewise check out the "Questions You May Have" and "Popular Topics" areas on this page, given that they cover common problems and problems.
3. Select an appropriate section. For example, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Testimonial additional choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of actions that clarify how to fix your circumstance.
- For instance, Facebook suggests dealing with an impostor account by mosting likely to the account's account page, clicking ..., and clicking Report, then adhering to the on-screen guidelines.
5. Use the search bar to quicken your process. To do this, simply click the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - as well as type in a few words connected to your complaint. You must see a number of pointers turn up in a drop-down menu listed below the search bar.
- For example, you might enter "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar here just connect to Facebook's pre-written articles-- if you're searching for a response to a certain issue not covered in the Help Center, skip ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your organisation or page is having problems with ads, your questions are typically attended to in this section.
- To look into advertising, you'll wish to click Creating Ads or Managing Ads.
- For issues with marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can not find your present issue provided throughout the Help Center, your best choice is to seek it in the community forums below.
- You'll see a search bar at the top of this page-- you could seek out subjects (e.g., handicapped accounts) from here.
Method 2: Sending a Grievance by means of the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This is on the reduced appropriate side of the page alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Certification Questions type. Here, you'll need to click the "Yes" or "No" checkbox for each of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to begin filling out the form once more.
6. Click Proceed. If you wish to alter the language of the following forms, you have to first click the "Select Language" bar in the leading left edge of the screen then click your favored language.
7. Submit the complaint type. This will certainly vary from one person to another based on one's personal information and also the nature of one's problem, yet make sure to be as complete as feasible when completing this form. You need to include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Await an e-mail to get here. Facebook operates West Shore time, so anticipate your email to get here accordingly within three to 5 organisation days.
Approach 3: Sending an Appeal for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really currently impaired), you will not be able to submit an allure.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You could additionally use a telephone number here.
4. Enter your full name. Make certain the name noted below straight matches the name on your account.
5. Click Choose Files. You'll additionally need to publish a picture of an ID-- be it a chauffeur's permit, a license, or a passport photo.
- If you don't have a photo of your ID offered, take one currently as well as send it to on your own via email so you can download it to your desktop computer.
6. Click a file location. As an example, you could click Desktop right here.
7. Click your ID picture. This will certainly publish it to the Facebook type.
8. Kind details right into the "Additional Info" box. This is the room where you could validate the resurgence of your account. Consider consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for review. Please note that you might not obtain a response for several days.
- If you do not receive a reaction within a week, attempt resubmitting your kind.
Approach 4: Recuperating Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This alternative is below the "Password" field in the leading right corner of your display.
3. Enter your name, e-mail address, or phone number. Ensure you can access whichever platform you opt to select.
4. Hit Enter.
5. Click Continue.
6. Inspect your preferred medium of interaction for a code. As an example, if you detailed your telephone number, you need to obtain a message with a code.
- If you select email, inspect your Spam folder.
7. Type your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could also opt to log out of your account on all devices if you believe your account has been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has successfully been reset across all Facebook platforms (e.g., mobile and desktop computer alike).