Facebook Customer Service Phone Number
Facebook Customer Service Phone Number
Approach 1: Using Facebook Resources
1. Open the Facebook Help Center page. If you typically aren't already logged right into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook e-mail address and also password.
2. Evaluation the alternatives toolbar. This is at the top of the screen, straight beneath the search bar-- you'll should drag your mouse cursor over each alternative to see its subsections. Your choices consist of the following:
- Making use of Facebook - This area of the Help Center covers fundamental Facebook functionality, consisting of how-tos on friending, messaging, and account production.
- Managing Your Account - Covers things such as your login as well as your account settings.
- Personal privacy and also Safety and security - Addresses account safety, unfriending individuals, and hacked/fake accounts.
- Plans as well as Coverage - Covers fundamental coverage (abuse, spam, etc.) along with dealing with a deceases individual's Facebook account and reporting hacked or phony accounts.
- You can likewise look into the "Questions You May Have" and "Popular Topics" sections on this page, since they cover common problems and issues.
3. Select a pertinent section. As an example, if you're having a trouble with an impostor account, you 'd select the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Evaluation additional choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a series of actions that clarify the best ways to correct your situation.
- As an example, Facebook recommends handling an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, then complying with the on-screen guidelines.
5. Use the search bar to expedite your procedure. To do this, just click the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as type in a couple of words associated with your grievance. You ought to see a number of ideas appear in a drop-down menu below the search bar.
- For instance, you might type in "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar here just links to Facebook's pre-written write-ups-- if you're seeking an answer to a details concern not covered in the Help Center, avoid ahead to the Community page.
6. Open the Ads Help Center page. If your service or page is having concerns with advertisements, your inquiries are typically dealt with in this section.
- To look into marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can't locate your existing trouble detailed anywhere in the Help Center, your best bet is to seek it in the community forums right here.
- You'll see a search bar on top of this page-- you could seek out topics (e.g., disabled accounts) from here.
Method 2: Sending a Grievance using the Bbb
1. Open Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the lower right side of the website next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill in the Certification Questions form. Below, you'll have to click the "Yes" or "No" checkbox for every of the adhering to questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to start filling out the type again.
6. Click Proceed. If you intend to change the language of the list below forms, you must first click the "Select Language" bar in the leading left edge of the display and then click your preferred language.
7. Fill out the problem form. This will differ from one person to another based on one's individual information and the nature of one's problem, however make certain to be as comprehensive as possible when filling out this kind. You must consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait for an email to get here. Facebook operates on West Coastline time, so expect your e-mail to show up as necessary within three to 5 organisation days.
Method 3: Submitting a Charm for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't already been impaired (or isn't currently impaired), you won't have the ability to send an allure.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You can likewise utilize a contact number below.
4. Type in your complete name. Make certain the name listed right here straight matches the name on your account.
5. Click Choose Files. You'll likewise have to post a photo of an ID-- be it a driver's license, a permit, or a passport photo.
- If you don't have an image of your ID available, take one currently and also send it to on your own using e-mail so you can download it to your desktop.
6. Click on a file location. As an example, you may click Desktop here.
7. Click your ID picture. This will upload it to the Facebook type.
8. Type information right into the "Additional Info" box. This is the area in which you could warrant the awakening of your account. Take into consideration including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for evaluation. Please keep in mind that you may not receive a response for several days.
- If you don't receive a reaction within a week, attempt resubmitting your form.
Approach 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is underneath the "Password" field in the top right corner of your screen.
3. Enter your name, email address, or phone number. Ensure you could access whichever platform you prefer to go with.
4. Hit Enter.
5. Click Continue.
6. Examine your preferred medium of communication for a code. For example, if you listed your phone number, you ought to obtain a text with a code.
- If you select e-mail, inspect your Spam folder.
7. Type your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You could also opt to log out of your account on all gadgets if you think your account has actually been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has actually effectively been reset across all Facebook systems (e.g., mobile and also desktop computer alike).