Contact Facebook Team
Contact Facebook Team
Method 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you aren't already logged right into Facebook, you'll require click the Log In switch in the leading right edge of the page to enter your Facebook e-mail address as well as password.
2. Testimonial the alternatives toolbar. This goes to the top of the screen, straight beneath the search bar-- you'll need to drag your computer mouse arrow over each choice to see its subsections. Your choices consist of the following:
- Utilizing Facebook - This area of the Help Center covers basic Facebook functionality, consisting of how-tos on friending, messaging, and account production.
- Handling Your Account - Covers products such as your login and your account setups.
- Privacy and also Safety - Addresses account security, unfriending individuals, and also hacked/fake accounts.
- Plans and also Coverage - Covers standard coverage (misuse, spam, etc.) as well as handling a deceases person's Facebook account and reporting hacked or fake accounts.
- You can also have a look at the "Questions You May Have" and also "Popular Topics" sections on this page, because they cover typical concerns as well as issues.
3. Select a pertinent area. As an example, if you're having a problem with an impostor account, you would certainly pick the "Privacy and Safety" area and after that click Hacked and Fake Accounts.
4. Testimonial extra options. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of steps that describe how you can treat your circumstance.
- For example, Facebook suggests managing an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, then following the on-screen instructions.
5. Make use of the search bar to expedite your process. To do this, merely click the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and key in a few words related to your issue. You must see several suggestions appear in a drop-down menu below the search bar.
- For instance, you might type in "impostor account", after that click on the "How do I report an account for impersonation?" result.
- The search bar here just links to Facebook's pre-written posts-- if you're searching for a response to a certain concern not covered in the Help Center, miss in advance to the Neighborhood page.
6. Open Up the Ads Help Center page. If your company or page is having problems with ads, your inquiries are typically attended to in this area.
- To look into advertising, you'll want to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you can't find your existing problem detailed throughout the Help Center, your best option is to try to find it in the community forums below.
- You'll see a search bar on top of this page-- you can look up topics (e.g., handicapped accounts) from here.
Method 2: Sending a Complaint by means of the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This is on the reduced appropriate side of the webpage beside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Submit the Qualification Questions kind. Below, you'll should click the "Yes" or "No" checkbox for every of the adhering to inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to begin filling out the type again.
6. Click Proceed. If you want to transform the language of the list below types, you have to initially click the "Select Language" bar in the top left corner of the display and afterwards click your preferred language.
7. Fill out the problem kind. This will differ from person to person based on one's personal details and the nature of one's grievance, but make certain to be as complete as possible when filling in this kind. You ought to include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Await an e-mail to get here. Facebook operates on West Coast time, so expect your email to show up appropriately within 3 to five business days.
Technique 3: Submitting a Charm for a Disabled Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really presently handicapped), you will not have the ability to send a charm.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Type in your Facebook e-mail address. You could also utilize a telephone number below.
4. Enter your complete name. Make certain the name detailed right here straight matches the name on your account.
5. Click Choose Files. You'll likewise should publish an image of an ID-- be it a chauffeur's certificate, an authorization, or a passport photo.
- If you do not have a photo of your ID readily available, take one now and also send it to yourself using e-mail so you could download it to your desktop computer.
6. Click on a file location. As an example, you might click Desktop here.
7. Click your ID picture. This will certainly upload it to the Facebook form.
8. Type details right into the "Additional Info" box. This is the space in which you can warrant the reactivation of your account. Think about including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your kind to Facebook for testimonial. Please keep in mind that you could not receive a feedback for a number of days.
- If you do not obtain a reaction within a week, try resubmitting your form.
Method 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is below the "Password" area in the top right edge of your display.
3. Type in your name, email address, or contact number. Make sure you could access whichever platform you choose to go with.
4. Struck Enter.
5. Click Continue.
6. Inspect your preferred tool of interaction for a code. For instance, if you provided your contact number, you must obtain a text with a code.
- If you pick email, examine your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You can likewise choose to log out of your account on all devices if you think your account has actually been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has efficiently been reset across all Facebook systems (e.g., mobile and desktop alike).